Delegation: Elixir or Charade

Lionel A. Varnadoe, Jr., MBA, Ph.D.

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Description: This course looks at delegation from the viewpoint of new, first time supervisors, who when seeking assistance with their overwhelming workload from their boss where promptly given the recommendation that they needed to “learn to delegate.” This topic presents the pitfalls of the common approach to delegation, why its almost universally avoided by managers, and provides suggestions for how to effectively plan and implement a delegation strategy.

Objectives/Criterion-Reference/Subject Competency/Mastery Demonstration Criteria

At the completion of this exercise the participant(s) will be able to:

Explain the key reasons why managers avoid delegation
Define delegation within the common workplace vernacular
Discuss the factors which tend to doom delegation
Develop a strategy for handling workload and delegation
Identify the main aspects of job analysis and successful delegation

CONTENT/SUBJECT OUTLINE:

I. Delegation: Elixir or Charade

II. Definition of Delegation

III. Factors Which Tend to Doom Delegation

A. “Drooling” factor

B. Type of Work Usually Delegated

C. Timing

IV. How Management Books Handle Delegation

V. Advice to the Supervisor for Handling Workload and Learning How to Delegate.

A. Have a Meeting Bah!

B. Area of Responsibility: Yours — Theirs

C. Information Access

D. Job Analysis: Successful Delegation

VI. Delegation (Summary)

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